Responsible Gaming at sixes6

At sixes6, responsible gaming is not an afterthought — it is built into the foundation of everything we do. We believe that every player on our Platform has the right to enjoy cricket betting, slots, live casino, and all other games in a safe, transparent, and controlled environment. That right comes with a shared responsibility between sixes6 and every member of our community.

Gambling is entertainment. Like any form of entertainment, it works best when it stays within clear personal boundaries. The sixes6 Platform is designed for adults aged 21 and above who choose to play for fun, with money they can comfortably afford to spend. We take the welfare of our players seriously and provide a full suite of player-protection tools that you can activate at any time, free of charge, directly through your account or by contacting our 24/7 support team.

Whether you are placing a bet on the BPL, spinning a slot title from Pragmatic Play, or joining a live dealer table via Evolution Gaming — sixes6 wants you to walk away from every session feeling positive. If gambling ever stops feeling that way for you or someone you know, this page explains exactly what help is available and how to access it quickly.

The sixes6 Platform is strictly restricted to adults aged 21 years and above. No person under the age of 21 is permitted to register an account, make a deposit, place a bet, or participate in any game or promotion offered by sixes6. This is a firm rule with no exceptions.

During the registration process, all players are required to confirm that they are aged 21 or older. Before processing a player's first withdrawal, sixes6 conducts a Know Your Customer (KYC) identity verification check. If at any point we have reasonable grounds to believe that a player is under the age of 21, we will immediately suspend that account, freeze all funds pending investigation, and take appropriate action in line with our Terms and Conditions.

If you are a parent or guardian and you believe a minor may have accessed sixes6 using your device or payment credentials, please contact our support team immediately via live chat or at [email protected]. We will investigate and act promptly.

If you feel that gambling is no longer a form of entertainment for you and has become a source of financial or emotional distress, the most important thing you can do is talk to someone. sixes6 encourages all players experiencing difficulties to reach out — both to our own support team and to professional support services.

The sixes6 responsible gaming team can immediately apply a self-exclusion to your account, remove you from all promotional and bonus communications, and guide you toward appropriate professional resources. We will never pressure you to continue playing. Our priority in these situations is your wellbeing, not your wagering activity.

For players in Bangladesh, we recommend speaking openly with a trusted family member, a healthcare professional, or a trained counsellor who specialises in behavioural health. Gambling-related harm is a health matter, not a moral failing, and professional support is available to help you regain control of your finances and your time.

sixes6 also recommends that if you are struggling, you make use of our self-exclusion tool immediately. This will prevent you from accessing the Platform while you seek support, removing the temptation to continue playing during what can be a vulnerable period.

Even if gambling is not currently causing you any problems, building good habits from the start will keep it that way. Here are the practices that sixes6 recommends to every player:

• Set a budget before you start. Decide in advance how much money you are comfortable spending in a given session or week, and treat this as your absolute limit — whether you are winning or losing.
• Never gamble with money you cannot afford to lose. Only use discretionary funds — money that is not earmarked for rent, food, utility bills, education, or any other essential expense.
• Take regular breaks. Step away from the screen at regular intervals, even when a session is going well. Use the session time reminder tool to help you stay aware of how long you have been playing.
• Do not chase losses. Accepting a loss and stopping is always the right decision. Chasing losses leads to larger losses and is one of the most common pathways into problem gambling.
• Do not gamble when emotional. Stress, sadness, anger, and boredom are not good states in which to make betting decisions. If you are feeling emotionally low, step away and return another time.
• Keep gambling in perspective. Gambling is one form of entertainment among many. Maintain a balanced lifestyle with other hobbies, social activities, physical exercise, and time with family and friends.
• Never borrow money to gamble. Borrowing money — from friends, family, or lenders — to fund gambling activity is a serious warning sign and typically accelerates financial and personal harm.
• Use the tools available to you. sixes6 deposit limits, loss limits, and time-out features exist precisely for moments when you feel your control slipping. There is no shame in using them — they are a sign of maturity and self-awareness.

sixes6 is committed to preventing access to the Platform by minors and other vulnerable individuals. If you share a device with family members, including children or teenagers, please take the following precautions:

• Always log out of your sixes6 account when you are not actively using it.
• Do not save your login credentials in a shared browser or device.
• Consider using parental control software on shared devices to restrict access to gambling-related content.
• Store your sixes6 account details — username, password, and any linked bKash or Nagad mobile number — securely and do not share them with anyone.

If you suspect that a minor or a vulnerable individual has accessed sixes6 using your account details or payment methods, contact our support team immediately at [email protected]. We will act swiftly to investigate and secure your account.